Frequently Asked Questions
Everything you need to know about your tech upgrades.
Are all your components covered by a warranty?
Yes, all hardware purchased from Nano Komputer comes with a minimum 1-year manufacturer warranty. Specific high-end components like power supplies and SSDs may carry extended warranties up to 10 years.
Do you offer professional PC assembly services?
Absolutely. If you purchase all your components from us, our certified technicians can assemble, stress-test, and install the latest drivers for a nominal service fee before shipping.
What is your return policy for electronics?
We offer a 14-day return policy for unopened items. If a product is defective upon arrival, we provide an immediate replacement or full refund after our technical team verifies the hardware fault.
How long does shipping take for custom builds?
Custom PC builds typically require 3-5 business days for assembly and rigorous benchmarking, followed by 2-3 days for secure, insured transit to your location.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and secure bank transfers. For high-value workstation builds, we also offer flexible financing options through our partner providers.
How do I track my order?
Once your order is dispatched, you will receive an automated email containing a tracking number and a link to the carrier's portal to monitor your delivery in real-time.